Refund & Cancellation Policy
At HOME APPLIANCES REPAIR & SERVICE, we are committed to providing reliable, transparent, and professional home appliance repair services. This Refund & Cancellation Policy outlines the terms and conditions governing service cancellations and refunds.
By booking our services through our website, you agree to the terms described in this policy.
Company Name: HOME APPLIANCES REPAIR & SERVICE
Udyam Registration Number: UDYAM-TS-02-0079063
Website: https://24x7servicesupports.info/
Service Area: Delhi, India
1. Service Cancellation
Customers may request cancellation of a service appointment by contacting us before the technician has been dispatched or before the scheduled service time.
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No cancellation charges will apply if the service request is cancelled before technician assignment or dispatch.
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If cancellation is requested after a technician has been assigned or has arrived at the service location, a visiting or inspection charge may be applicable.
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HOME APPLIANCES REPAIR & SERVICE reserves the right to determine applicable charges based on the circumstances of the cancellation.
2. Inspection and Visiting Charges
In certain cases, our technician may perform an inspection to diagnose the appliance issue.
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Inspection or visiting charges are non-refundable once the inspection has been completed.
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These charges cover the technician’s travel, time, and diagnosis of the appliance problem.
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Such charges may be adjusted against the final repair cost where applicable.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
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Payment was received, but the service could not be provided due to cancellation by HOME APPLIANCES REPAIR & SERVICE.
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A duplicate payment was made unintentionally.
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Advance payment was collected, but the repair could not be completed due to technical or operational limitations.
Approved refunds will generally be processed within 5–7 business days through the original payment method, wherever feasible.
4. Spare Parts and Completed Repairs
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The cost of spare parts purchased or installed during a repair service is non-refundable.
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No refund shall be provided for services that have already been completed.
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Any warranty applicable to spare parts or repairs will be subject to the terms communicated at the time of service.
5. Customer Responsibilities
Customers are responsible for providing accurate information regarding:
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Appliance type and brand
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Description of the problem
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Service address and contact details
Providing incorrect or incomplete information may result in delays, additional charges, or inability to complete the repair service.
6. Changes to This Policy
HOME APPLIANCES REPAIR & SERVICE reserves the right to amend or update this Refund & Cancellation Policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon publication.
7. Contact Information
For cancellation requests, refund-related queries, or any other assistance, please contact us:
HOME APPLIANCES REPAIR & SERVICE
Udyam Registration Number: UDYAM-TS-02-0079063
Phone: +91 8920652207
Email: info@24x7servicesupports.info
Website: https://24x7servicesupports.info/
Service Area: Delhi, India
We provide professional repair and maintenance services for washing machines, refrigerators, microwave ovens, and air conditioners (ACs) across Delhi.